If you are having problems using Remote Desktop (RDP) with your Windows server, there are a couple of things that could be at fault. This troubleshooting guide aims. It only just recently (within the last 3 days or so) started giving me problems. It's giving the typical error of 'Remote Desktop can't connect to the remote computer. Overview After the release of Windows 7, the Remote Desktop Protocol (RDP) has been updated to improve the end user's experience.

Hello everyone! Boris Fx 10 Keygenguru more. First Post and allready i got some problems to share:) I keep having one problem with installing windows updates. Allmost everytime i install patches, reboot server, the Remote Desktop stops working.

Windows shares, web-sites and everything else works fine. RDP just dont work. No error messages, nothing.

When i reboot the server again, the RDP starts working again:) rebooting multiple server twice isnt that fun, so i decided i have to do something about it. Troubleshooting First i though that it must be just something about patches, but month after month and by different patches, the same thing continues. OK, so it isnt just one time.

Then i started to think that it must be some kind of driver problem with the network hardware. It might have been, but the same problem occurred with different hardware (Dell/HP), so no help there. After that, i googled and googled and did find that sometimes windows dont actually allways boot after updates. I used sysinternals psexec to log into the server, and BINGO. System uptime showed that the server havent actually booted at all. So that MIGHT be the problem, just dont know how to fix it.

I allways just push the windows update button 'reboot now', so maybe it has something to do with that. Tried to do normal reboot, and some cases it did help, but not allways. The best way was that after installing the patches, i just log off. After i logged in again and THEN rebooted, most (actually all i think) rebooted just fine.

Hi Customer, This problem seems to be unusual. According to your description, systems sometimes could not reboot properly after Windows Update so remote desktop could not work properly. Before we go any further, I would like to confirm how you install windows update, in a remote desktop session or on the console itself?

If you were installing Windows Update remotely, I suggest that you install them when you logon to the console of the server to see whether it works. Based on my experience, this problem may occur when there are some timing issue during the reboot. The Terminal Services may start but the TermDD which is a terminal service device driver is not ready. Please perform the following steps to ensure that the dependency of TermService is correct: - Open Regedit on the affected Server - Go to the following Key: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services TermService - In this Key there is a entry DependOnService' REG_MULTI_SZ RPCSS - Open this entry and type under “RPCSS' the value “Termdd' (without Quotation marks) - Reboot the server to test this issue again. Meanwhile, to isolate the influence of additional applications, please boot the system into a Clean Boot environment to see whether it continues: 1. Click Start, click Run, type 'msconfig' (without the quotation marks) in the Open box, and then click OK.